Shipping & Return Policy
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns need to comply with our returns policy.
All of our products can be found on Amazon and Walmart, and you can also place an order from Amazon or Walmart.
Kidscool Space is always committed to providing you with the best shipping options, no matter where you live. Helping customers enjoy satisfactory logistics & post-sales services is something we have been working on.
Processing
Your item(s) will be sent within 24 hours (Business day) after you place the order, and also the parcel's tracking number can be found on our website, so just feel free to track your package.
Shipping
We hold some local inventory in the following countries: the United States, Canada, Mexico, the United Kingdom, and EU member states. Customers in these countries will be able to receive their products more quickly.
We proudly offer worldwide shipping, ensuring that our products can reach customers anywhere in the world.
We
Estimate arrival：
-Global Free Shipping:
United States：1-2 weeks
Canada & Europe: 1-2 weeks
Oceania: 1-3 weeks
Rest of the world: within 1 month
-Expedited Shipping for $9.99 :
2-5 business days（Only available for the U.S.）
During sale and holiday periods, delivery may take longer than the estimated time frames above.
Return Policy
Kidscool Space is committed to 100% customer satisfaction! If you are unsatisfied with our products because of a quality problem, you may apply for a refund directly within 60 days after your parcel is received. We will get you a refund for any non-misuse issues, e.g., damage during transportation, product defect, and ill-fitting. All you need to do is just to take a photo showing the quality problem of each of your item and then email it (or them) to us at service@kidscoolspace.com for evaluation(within 3 business days), we will arrange a full refund immediately after the evaluation is completed. Also, there is no need to return your parcel to us ( applying to the quality problem only).
*The refund should be applied within 60 days after your parcel is received, and you can apply for a refund via PayPal or credit card.
To cancel an order, please contact us as soon as possible. If your order has not been shipped yet, we will immediately refund your payment. If your order has been shipped, we will refund your payment as soon as we receive the item(s) back from you and process them at our checkout.
Supports
Interested in giving us advice?
Please feel free to contact us via:
Email: service@kidscoolspace.com
Facebook: @KIDSCOOLjeans
Instagram: @kidscool.space